Support Where can I get help? NHS hospital directory Alexandra Hospital - Redditch Last update 2019 Here are the latest details we have for the tinnitus service at the Alexandra Hospital. Alexandra Hospital Woodrow Drive Redditch, B98 7UB In which department would a tinnitus patient's first appointment be? ENT What is the average waiting time for a patient's first appointment (in weeks): Not sure about ENT wait time but once referred to Tinnitus Clinic it is Approximately 4 to 6 weeks at present. To access the tinnitus service, does a patient need to have had an ENT appointment first? Yes After the first appointment, if necessary, where would a tinnitus patient be referred on to: Audiology What is the average waiting time for this appointment (in weeks): 4 to 6 weeks Which staff members are involved in your tinnitus service? Senior Audiologist Hearing Therapist What equipment is available for tinnitus patients in your department? Table top sound therapy devices – demonstration only Pillow speakers – demonstration only Sound pillows – demonstration only CDs – demonstration only Other details: We also provide Hearing Aids, Combination Devices, White Noise Generators. We direct patients to where they can source the other equipment themselves. The following are offered to tinnitus patients: Cognitive Behaviour Therapy Mindfulness Relaxation exercises We refer onto IAPT for CBT