Support Where can I get help? NHS hospital directory Basingstoke and North Hampshire Hospital in Basingstoke Last updated 2019 Here are the latest details for the tinnitus service at the Basingstoke and North Hampshire Hospitals in Basingstoke. Basingstoke and North Hampshire Hospital Aldermaston Road Basingstoke RG24 9NA In which department would a tinnitus patient's first appointment be? GP direct access or via referral from ENT or fellow audiologist or other consultant such as neurology/rheumatory What is the average waiting time for a patient's first appointment (in weeks): 3 To access the tinnitus service, does a patient need to have had an ENT appointment first? No If no, how does a patient arrange to be seen at your tinnitus service If the patient has hearing which is the same in each ear, and the tinnitus is in both ears at an equal intensity then a direct access appointment is possible. For patients with a hearing loss in just one ear or one ear has worst hearing or the tinnitus is just in one ear then the GP will refer to the ENT and maybe to the audiology tinnitus clinic at the same time After the first appointment, if necessary, where would a tinnitus patient be referred on to: Audiology What is the average waiting time for this appointment (in weeks): 3 Which staff members are involved in your tinnitus service? Senior Audiologist What equipment is available for tinnitus patients in your department? Ear level white noise generators – on loan Table top sound therapy devices – on loan Pillow speakers, sound pillows and cd's further details will be given The following are offered to tinnitus patients: Mindfulness Relaxation exercises Full written information is given and cognitive behaviour therapy is talk through, but guided sessions are not on offer, mindfulness, relaxation, the importance of healthy lifestyle is covered.