The BTA complies with and is registered under the Data Protection laws of the United Kingdom (registered as the British Tinnitus Association, registration number Z9563710) and complies with the General Data Protection Regulation (25 May 2018).

We could provide a long description here, as some websites do, of what we do and don't do with your information, but there would always be something missed. So, to keep it simple:

We take all reasonable care to prevent unauthorised access to your personal data in any form - paper, electronic, whatever. We do not abuse your trust.

Any details you provide to the BTA will not be sold, swapped or given away to anyone or any organisation.

We have to provide some of your information to outsiders in order to do our work, such as the mailing list for Quiet for instance (posting thousands of magazines is best done by a specialist company) or bookings for our training courses etc. Any people or organisations processing this information on behalf of the BTA securely process your data under agreement with us and are not permitted to pass your information to anyone else.  Under the new data privacy regulations, such organisations are considered processors of your personal data and the BTA retains control of your data.

If you have any concerns or questions about our policy, please contact us on [email protected], call us on 0114 250 9933 or by writing to us at the address below.

Access to information

From 25 May 2018, new laws give you more control over how the BTA stores and uses your personal data to contact you and deliver information.  You can request to view any personal information we may hold for you and request deletion of it if you believe it is no longer relevant or disproportionate.  There is no financial charge for this.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page, updated on our social media channels and, where your contact preferences permit, notified to you by email.

Right to be forgotten

You have the right to withdraw your personal data from further use.  There are certain exemptions to this right (to satisfy HMRC guidance on gift aid for example). If your personal data is no longer necessary for the purpose you provided it to us for (e.g. processing your donation or registering you for an event), we will delete it according to your instructions. Contact us on 0114 250 9933 or email [email protected] if you have any questions.

Alternatively please complete our quick and easy form below: