The British Tinnitus Association (BTA) is seeking expressions of interest for research to assess and evaluate tinnitus support groups.  The BTA supports over 70 tinnitus support groups around the UK and over recent years there has been a growth in the number of groups. We now wish to better assess how effective these groups are at supporting people to manage their tinnitus. We also wish to understand how the BTA can actively support groups to become more effective in the future.

Expressions of Interest should include:

  1. Details of your organisation
  2. Examples of any recent research which the team has developed or contributed towards.
  3. An outline of how you would go about answering the question, giving reasons for your choice of research method(s).
  4. Brief details of your proposed timetable listing key stages and tasks (a more detailed timetable will be required if you are selected).
  5. Plans for how progress will be fed back to the BTA project team.
  6. Costing for the work – approximate breakdown of costs for the work including staff costs based on number of days needed, additional costs, VAT, etc.


Deadline for expressions of interest to be received - 31 March 2017

Contract awarded - April 2017

Contracts signed and work commences - May 2017


All documentation, information or material disclosed by the BTA during the course of this procurement shall be treated as confidential.   

Presentation of Proposals

Applicants may be required to present their proposal contained in their expression of interest at the BTA offices. The BTA will not be responsible for the cost of such presentations.

The final things

  • All information supplied by applicants may be treated as contractually binding on the applicants if accepted by the BTA.
  • No commitment of any kind, contractual or otherwise shall exist unless and until a formal written contract has been signed.

About the BTA

The BTA is the only national UK charity specialising in supporting people with tinnitus.  A very small charity, with only 12 members of staff, mostly part-time.  We were established in 1979, and our purpose is to be the primary source of support and information for people with tinnitus and their carers in the UK.  Between them, our team has over 70 years of experience supporting people with tinnitus.

We are helped by a team of volunteers in the office who answer calls to our helpline and provide admin support.  In addition, our Professional Advisors Committee of leading medical professionals and researchers, provide expert advice and opinion.  We also have a very active Users Panel with 53 members, who comment on the readability and relevance of our information leaflets and other documents such as research protocols.  This helps to ensure that our work is always focused on our beneficiaries’ needs and requirements.

In the absence of a cure, our support services are vital to provide emotional support and help people manage the condition. The support we offer includes:

  • Confidential Freephone helpline and email support
  • A series of information leaflets covering a wide variety of issues and aimed at different audiences, including children at various ages.
  • Quiet, our quarterly magazine, sent free to all members and including information on latest research and available support for people with tinnitus.
  • Online support, including our comprehensive website, Facebook and twitter accounts and an online forum for members of the tinnitus community to share experiences and offer peer-to-peer support.
  • A brand new online e-learning tool ( ) designed to help newly diagnosed people with tinnitus available 24 hours a day, free of charge
  • Awareness raising events, including six free Information Days around the country every year, attending relevant events and our annual Conference, attended by around 200 professionals and researchers.
  • Organising the national Tinnitus Awareness Week every February
  • Up to date information about local NHS services available to patients
  • Discounted tinnitus management products for sale, including sound therapy systems, hearing protection and pillow speakers
  • Support groups around the country
  • Commissioning research into curing and improving treatments for tinnitus
  • CPD training courses for tinnitus professionals
  • Regional Network Meetings for professionals to exchange information and best practice and to learn from each other
  • Up to date information for GPs and Practical Guidance publications on subjects such as paediatric tinnitus

For more information

For more details or an informal conversation about the evaluation please contact David Stockdale on 0114 250 9933.

The next step

Expressions of interest should be submitted by email to by 5pm on 31 March 2017.

These full details can be downloaded as a PDF document, here.