What we do The team Staff Colleen Hewitt Colleen started working for the BTA in August 2019 as Tinnitus Support Manager. Her role is to develop and support the BTA’s information services to drive growth of existing services and enhance the range and quality of information we provide to people with tinnitus. Colleen also supports our Helpline's dedicated volunteers as well as working with the volunteering and engagement support administrator. Outside work, she enjoys travelling and volunteering around the world with women and children. Some countries include: Africa, Thailand, Vietnam and Cambodia. My motto in life: ‘if you are able, give back, and give wholeheartedly’.