Support Where can I get help? NHS hospital directory Gilbert Bain Hospital - Lerwick, Shetland Last update 2019 Here are the latest details we have for the tinnitus service at the Gilbert Bain Hospital in Lerwick. Gilbert Bain Hospital South Road Lerwick Shetland, ZE1 0TB In which department would a tinnitus patient's first appointment be? Audiology What is the average waiting time for a patient's first appointment (in weeks): 4 To access the tinnitus service, does a patient need to have had an ENT appointment first? No If no, how does a patient arrange to be seen at your tinnitus service: Referral from GP After the first appointment, if necessary, where would a tinnitus patient be referred on to: Audiology What is the average waiting time for this appointment (in weeks): 8 Which staff members are involved in your tinnitus service? Head of Audiology ENT Consultant Hearing Therapist What equipment is available for tinnitus patients in your department? Table top sound therapy devices – to keep Pillow speakers – to keep CDs – to keep The following are offered to tinnitus patients: Cognitive Behaviour Therapy Mindfulness Relaxation exercises Stress management