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Tinnitus Support Team: 0800 018 0527

Mon-Fri, 9am-5pm
Text/SMS: 07537 416841 | Web chat: via chat icon
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Our office: 0114 250 9933
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Talk to us

Our Tinnitus Support Team has many years of experience supporting people with tinnitus. We provide information, advice and emotional support to people living with this difficult and often misunderstood condition. 

How to get in touch

The following services are available Monday to Friday from 9am to 5pm (excluding bank holidays).

Please note that while we do have an in-depth understanding of tinnitus, we are not medically qualified and are therefore unable to give medical advice.

Freephone helpline

Call 0800 018 0527

Web chat

Click the chat icon at the bottom of the screen

Email

Email us at [email protected] 

Text

If you have a quick question text us on 07537 416841

Such a friendly, helpful and informative person who not only advised but listened and reassured. Thank you so much  - BTA Helpline Caller

Need support at other times?

Take On Tinnitus

You can access our free online learning resource Take On Tinnitus which is available all day, every day. Take on Tinnitus has been designed for people who have just begun to experience tinnitus, but is also a valuable resource for those who have experienced the condition long term. 



The Helplines Partnership

Helplines Partnership MemberThe BTA meets all of The Helplines Partnership's good practice criteria and are therefore authorised to display the member logo.

  • The helpline does not profit from callers
  • The helpline provides unbiased support and information
  • The person taking the call has been trained and supported
  • The helpline has adequate staff to provide a service during all their advertised opening hours
  • The helpline has a clear policy on what information they can share about a call - read our confidentiality policy
  • The helpline has a policy on making the service accessible
  • The helpline has clear information available regarding complaints about the service - read our complaints policy

The National Lottery Community Fund and HM Government logoLottery Community Fund logo
Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us with staffing and promotional costs for helpline. Thanks to the Government for making this possible. This service has also received funding from the National Lottery Awards for All programme.


Video soundtrack: Creative Commons Music by Jason Shaw on Audionautix.com

Published: 11th May, 2020

Updated: 5th February, 2022

Author: Emily Ducker

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TOGETHER WE CAN SILENCE TINNITUS. The Covid-19 pandemic has made tinnitus worse for nearly half of UK sufferers. We urgently need your help to support more people living with tinnitus.

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Contact us

Helpline: 0800 018 0527
[email protected]
Text/SMS: 07537 416841
Office: 0114 250 9933

Tinnitus is the perception of noises in the head and/or ear which have no external source, it is often described as buzzing or ringing in the ears. The British Tinnitus Association's vision is a world where no one suffers from tinnitus.

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Material on this site is for information purposes only and is not a substitute for medical advice - you should always see your doctor and/or medical professional.
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The British Tinnitus Association is a registered charity. Registered charity number 1011145. The British Tinnitus Association is a company limited by guarantee, registered in England and Wales, under registration number 2709302.
British Tinnitus Association, Unit 5 Acorn Business Park, Woodseats Close, Sheffield, S8 0TB.

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