About Investing in Volunteers

We hold the Investing in Volunteers award, the quality standard for volunteer management in the UK. The award lasts for three years, after which renewal is required. The BTA achieved the award in December 2015.

Launched in October 2004, Investing in Volunteers (IIV) aims to recognise excellence in volunteer management. IIV is the UK quality standard for volunteer management and helps us to make the best use of this valuable people resource.

Investing in Volunteers is managed by the UK Volunteering Forum and delivered by Volunteer Development Scotland, Volunteering England, Volunteer Development Agency in Northern Ireland and Wales Council for Voluntary Action. It is the only quality standard that has independent external validation with a UK Quality Assurance Panel that makes recommendations to the UK Volunteering Forum, the awarding body.

The standard comprises of nine indicators of volunteer management best practice, based on four key areas of volunteer management:

  • planning for volunteer involvement
  • recruiting volunteers
  • selecting and matching volunteers
  • supporting and retaining volunteers

You can find out more about the award here