Support Where can I get help? NHS hospital directory Norfolk and Norwich University Hospital Last updated 2017 Here are the latest details we have for the tinnitus service at the Norfolk and Norwich University Hospital- Norwich Norfolk and Norwich University Hospital Colney Lane Norwich NR4 7UY In which department would a tinnitus patient's first appointment be? Hearing Therapy What is the average waiting time for a patient's first appointment (in weeks): 2 weeks To access the tinnitus service, does a patient need to have had an ENT appointment first? No If no, how does a patient arrange to be seen at your tinnitus service Direct Referral and Choose and Book via GP After the first appointment, if necessary, where would a tinnitus patient be referred on to: Audiology ENT What is the average waiting time for this appointment (in weeks): 2 weeks for Audiology 18+ weeks for ENT Which staff members are involved in your tinnitus service? Senior Audiologist Audiologist ENT Consultant Hearing Therapist What equipment is available for tinnitus patients in your department? Ear level white noise generators – to keep Table top sound therapy devices – to keep Information and purchasing details given about any other equipment The following are offered to tinnitus patients: Cognitive Behaviour Therapy Mindfulness Relaxation exercises Relaxation classes Stress management Aspects of CBT and Mindfulness. Two members of staff have been trained by British Society of Clinical and Academic Hypnosis to use clinical hypnosis