Support Where can I get help? NHS hospital directory Royal Gwent Hospital - Newport Last updated 2019 Here are the latest details we have for the tinnitus service at the Royal Gwent Hospital in Newport. Royal Gwent Hospital Cardiff Road Newport, NP20 2UB In which department would a tinnitus patient's first appointment be? Could be Audiology primary care service, ENT or Audiology What is the average waiting time for a patient's first appointment (in weeks): Depends on referral route 2-5 weeks to Audiology, longer for ENT To access the tinnitus service, does a patient need to have had an ENT appointment first? No If no, how does a patient arrange to be seen at your tinnitus service Unilateral, pulsatile tinnitus are for ENT, bilateral tinnitus directly to audiology via GP or primary care Audiology After the first appointment, if necessary, where would a tinnitus patient be referred on to: Audiology What is the average waiting time for this appointment (in weeks): 20+ weeks unless non routine Which staff members are involved in your tinnitus service? Senior Audiologist Hearing Therapist What equipment is available for tinnitus patients in your department? Ear level white noise generators to keep Table top sound therapy devices – demonstration only Pillow speakers – to keep Sound pillows – to keep CDs – demonstration only Combinations aids The following are offered to tinnitus patients: Cognitive Behaviour Therapy Mindfulness Relaxation exercises Stress management Elements of mindfulness, CBT- for tinnitus are used, as well as sound therapy, changing thoughts, advice on relaxation, access to stress management classes