Helpline volunteers

Our national helpline is based in Sheffield and receives over 5,000 calls and 1,000 emails every year from people seeking advice and reassurance about their tinnitus. If you like to help others, are happy to chat on the phone, and have a willingness to learn then this role is for you.

As a helpline volunteer, you will advise callers on how to cope with the effects of tinnitus on their lives and the best ways of accessing support and help quickly. We provide specific helpline training along with ongoing coaching and support to make sure you are ready and able to answer the phone. There may also be the opportunity for you to attend our specialised tinnitus adviser training course, our annual conference, and our tinnitus information days.

Administration volunteers

At the BTA we carry out a number of diverse activities, and these often require a variety of administrative preparation or follow up. The volunteer role might include such things as filling envelopes to advertise our events, preparing packs prior to a training course or updating information in our database.

All staff requests for help from administration volunteers are carefully considered and matched to volunteers who are best suited for the activity. This role will suit anyone looking to develop their administration, communication and organisational skills.

Grants Fundraising volunteers

If you have an interest in fundraising but don't fancy standing in the street with a bucket or running a marathon, then this role is for you!

This role will give you the chance to gain a working knowledge of grant fundraising for a national charity and allow you to improve/develop a variety of skills. The help we offer to people with tinnitus is fully dependent on donations, including those from grant funders. 

Through online research to identify the most appropriate grant funders for the BTA to approach for financial support, and talking/writing to grant funders to generate donations to support the work of the BTA, you will be contributing greatly to our mission of "A world where no one suffers from tinnitus." 

Please note that volunteer roles in our Sheffield office are available Monday - Friday, 9am - 5pm

Apply to volunteer at our Sheffield office