Support Where can I get help? NHS hospital directory West Bromwich Last updated 2019 Here are the latest details for the tinnitus service at the Sandwell Audiology Service in West Bromwich Sandwell Audiology Service Lyng Centre for Health & Social Care Frank Fisher Way West Bromwich, B70 7AW In which department would a tinnitus patient's first appointment be? Audiology What is the average waiting time for a patient's first appointment (in weeks): Less than 6 weeks for the Direct Referral Tinnitus Service To access the tinnitus service, does a patient need to have had an ENT appointment first? No If no, how does a patient arrange to be seen at your tinnitus service We have a Direct Referral tinnitus service so a patient can be referred by their GP or other professional After the first appointment, if necessary, where would a tinnitus patient be referred on to: Audiology If a Direct Referral they continue in Audiology. If from ENT they would be referred to Audiology What is the average waiting time for this appointment (in weeks): The Direct referral route is quicker. To be referred to ENT depends on their waiting list times Which staff members are involved in your tinnitus service? Head of Audiology Senior Audiologist Audiologist What equipment is available for tinnitus patients in your department? Ear level white noise generators – to keep Table top sound therapy devices – to keep Pillow speakers – to keep CDs – to keep The following are offered to tinnitus patients: We offer a broad based tinnitus counselling service. We would not label our service as offering cognitive behavioural therapy or mindfulness as a specific technique. We are not currently able to offer relaxation sessions.