Our shop Why buy from us? Why buy from us? We are the only national charity with a full range of products for people with tinnitus and we provide clear and impartial advice. As we are a charity, buying from us means that any surplus funds help support the work that we do for people with tinnitus. The price you see is the price you pay. There are no additional postage costs. The vast majority of our products can be returned within 28 days, as long as they are in as new condition and returned with their original packaging and instruction sheets. Pricing The price quoted for Members is for those who have paid a subscription to the BTA (currently £15 per year) to support our work. If you live outside the UK we can still deliver our products to you. Please call us on 0114 250 9933 for our overseas pricing. Ordering You can place your order over the phone on 0114 250 9933 or via our website: shop online. Alternatively, you can email any questions you have to [email protected] and we’ll get back to you as soon as possible.